Glossary term
What is Multi-Tenant SaaS?
Quick definition: A software architecture where one application serves many institutes simultaneously, but each institute's data is fully isolated from the others.
Multi-tenant SaaS (Software as a Service) is the architecture pattern where a single deployed application serves many customers (tenants) at once, but each tenant's data is logically isolated. Coach Sutra is multi-tenant: 500+ institutes share the same application code, but each institute's students, fees, and exams are partitioned by an institute_id boundary that's enforced at every database query. No institute can see, search, or accidentally export another institute's data. This isolation is the foundation of DPDP Act 2023 compliance.